Grosvenor Casino Review
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Our Expert Rating3.7/5
Grosvenor calls itself the UK’s ‘biggest casino brand’ and that’s not without a justification. Grosvenor is owned by Rank Group Casinos. Grosvenor was established as a casino brand in the UK back in 1970 and nowadays there are over 50 land-based casinos that are part of the network chain. There is a Grosvenor casino basically in every town in the UK. The company also bingo clubs and from recently it also offers sports betting. The company headquarters is located in Maidenhead and there are currently over 6,000 employees.
Here, we’re talking, of course, of the online casino which was established in 2007. The casino is licenced and regulated by the UK Gambling Commission and for players outside the UK it also has a licence issued by the Alderney Gambling Control Commission.
The website is very user friendly and easy to navigate through and full protection is offered. Your details will never be sold or rented out to third parties. Players are not required to download any software, they just need to register an account and start playing.
Game Selection and Software
Grosvenor Casino features games developed by some of the most renowned online casino software providers, including NetEnt, Playtech, IGT, Williams Interactive, Novomatic, Amaya, Core Gaming and few other.
With games from that many operators, it is clear that every player will be able to find what they are looking for. In addition to real money play, you can also test the games in demo mode. By clicking ‘Find out more’ you can get detailed information on every game that’s available.
The different types of games are under different tabs, and once you select a tab, for instance “Slots & Games” you can choose different sub-types. As most of the games are slots, there are over 330 slot games, you can even choose to see only the newest or the most popular slot games. Pharaoh’s Fortune, Book of Ra Deluxe and Starburst are among the most popular slot games.
Fans of progressive jackpot games will really feel at home at Grosvenor Casino, as there are over 50 progressive jackpot games, more than you can find at most other casinos. There are few games that are part of the popular Mega Jackpot series, like Siberian Storm, Wolf Run, Isle of Plenty, as well as other games like Clover Rollover, Thor’s Thunder and Top Cat.
Arcade games, including Virtual Horses and Virtual Dogs can also be played in addition to six different versions of Video Poker. For players who fancy more traditional casino games, there are 8 versions of Blackjack, 8 versions of Roulette, as well as Baccarat.
We’ve already mentioned that more than 50 casinos throughout the UK operate under the Grosvenor label. The experience in organising and running land-based casinos is the key reason why Grosvenor’s Live Casino is so popular. It completely mirror’s the operator land-based offer. The dealers are British, the games are available 24/7 and the table limits match the limits at Grosvenor’s land-based casinos. Blackjack, Roulette, Baccarat; 3 Card, Texas Hold ‘em and Live Caribbean Stud Poker are available and players are also able to chat with other players and with the dealers in real time.
Not only has Grosvenor decided to move into the online casino industry, but this operator also made some of its games available on mobile devices like smartphones and tablets. Owners of iPhones, iPads and Android phones and tablets can play casino games on their devices. If you have an iPhone or an iPad, you can even download a casino app, directly from iTunes for free, which will allow you to play all sorts of different casino games, even live games. But, if you want the ultimate live experience on your iPhone/iPad you should download the special Live Casino App.
Bonuses and Promotions
Even though it is one of the most popular casino brands in the country, Grosvenor still offers proper incentive to new UK players who are considering becoming Grosvenor members and play games, both at the online casino, as well as at one of the many land-based casinos.
Players who sign up and open an account at Grosvenor Casino are entitled to a £20 on their first deposit. The wagering requirement for this bonus is 5 times the bonus amount and players need to complete it within 30 days after they’ve opened an account.
No Deposit Bonus
Members of any of the Grosvenor land-based casinos are entitled to an even more lucrative No Deposit Bonus in the value of £20. Every player who is a registered member at any of the casinos, can receive £20 without even having to make a deposit. This bonus has a wagering requirement of only £20.
Grosvenor also offers a range of periodical bonuses that are available for a week, a month or several days. The important thing is that there are active promotions, always, usually few of them, especially if there is an upcoming holiday.
Grosvenor also has a Loyalty Program and players collect comp points with every deposit. Those comp points can later be exchanged for cash at the casino. The casino also awards gifts to the most loyal customers. The most loyal players can receive a Black Card, which offers a range of benefits.
Grovenor Casino accepts payments made using Visa, MasterCard, Maestro, Neteller, Skrill, PayPal and Paysafecard. In cases where it is not possible to withdraw the money using the method that was used to deposit, for example a MasterCard that wasn’t issued in the UK, money from the account can only be withdrawn via bank transfer and the casino reserves the right to charge fees no higher than £5 on these withdrawals. Proof of identity will be required before you can receive your first withdrawal.
Most deposits at Grosvenor casino are processed instantly and you would be able to start playing few minutes after you make a deposit. In the case of withdrawals the waiting period might vary. For e-Wallet withdrawals you won’t have to wait more than 2 days, up to a maximum of 5 days is the waiting period for credit/debit card withdrawals, but if you’re withdrawing via bank transfer, you might have to wait a bit longer.
Being in the business for over 4 decades has thought Grosvenor a thing or two about customer relations. This operator has a friendly and helpful customer support team which can be reached over the phone, on 0800 083 1990, all day, every day, or alternatively, you can send them at email at firstname.lastname@example.org. Live chat support is also available directly through the website, and if you prefer a more old-fashioned form of communication you can pop up your local post office and send them a mail. The postcode is SW1P 9ZR.
Its good name and the proud tradition aren’t the only indicators of the quality and value of Grosvenor Casino. The wide scope of games, provided by many of the best providers, the exquisite Live Casino, the user-friendly mobile app, the great bonuses with small wagering requirements, the fast and secure pay-outs and the consistent customer support are all the more reasons to give Grosvenor Casino a chance.